CelebAssistance

For the person booking, not the person flying

They won't have to find anyone. Someone will be holding their name.

The worry is never the flight. It is the forty minutes at each end — the walk, the queue, the forms, the hunt for a taxi at midnight. This is the service that removes those forty minutes, at 20 Indian airports, from ₹2,596 a traveller.

What actually happens when they land

Our team is at that airport's designated meeting point before the aircraft is on stand, holding a placard with your parent's name on it. They do not have to spot anyone, ask anyone, or work anything out.

  • Met at the meeting point with their name on a placard
  • Bags collected from the belt and carried — they carry nothing
  • Walked through the formalities, in Hindi or English, at their pace
  • Handed to the car, not left at a kerb to find one

What you get, as the person who booked

You are not left guessing either. The booking reference, the meeting point and the 24-hour number are on a voucher you can forward to them or keep yourself. If the airline moves the flight, we move the booking — you do not have to call anyone to arrange it.

Wheelchairs, walking pace and stairs

Airport wheelchair assistance is free and is requested from your airline, not from us — book it when you book the ticket. What we add is the person: someone who stays with them from the meeting point to the car, rather than a chair that arrives, moves them one stage, and leaves.

What it costs

Red Carpet starts at ₹2,596 per traveller including GST, and every airport's own price is published on its page. Two parents travelling together is two travellers — the price is per person, not per booking.

Questions people actually ask

What if the flight is delayed and they land at 3am?
We track the flight where a flight number is given, and the team is there when it lands. If the airline reschedules the flight entirely, we move the booking to the new time free of charge.
My parents don't speak English well.
Our teams speak Hindi and English, and regional languages at most airports. Tell us at booking which they are comfortable in.
Can I book without them knowing the details?
Yes. Book in your own name and contact details, put theirs as the travelling guest, and we will deal with you. The voucher carries the meeting point so you can send it to them if you want to.
What if nobody turns up?
Show-Up Guarantee — if our team is not at the agreed meeting point you get every rupee back.
Flying Your Parents Alone? Someone Meets Them at the Gate | CelebAssistance